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Employee Relations Start with Leadership

“Employee Relations involves the body of work concerned with maintaining employer-employee relationships that contribute to satisfactory productivity, motivation, and morale.   Essentially, employee relations is concerned with preventing and resolving problems involving individuals which arise out of or affect work situations.” - from NASA’s Goodard Space Flight Center, Office of Human Capital Management There are quite a few ways to approach this topic, but since we are an industry of small businesses and owner/operators, we will start with what is perhaps the [...]

Pay as a Hygiene Factor… an Explanation

On the main "Compensation and Benefits" landing page, pay is described as a hygiene factor that has more of an effect on job dissatisfaction than it does on motivation and job satisfaction. Only seems appropriate that this statement, and the referenced two factor theory, get a little more time and explanation. The two-factor theory is based on the work of a Pittsburgh, PA psychologist named Frederick Herzberg.  While his work was extensive, a large part of it included employee interviews where he asked [...]