Operations is that critical area that involves the specific tasks and activities undertaken in delivering your final product and service. How well you do it impacts profitability, customer satisfaction, and many other areas.
The section will share some resources and ideas for you to consider, but let us know if you are looking for specific areas that are not here.
Troy Clogg Landscape Associates Certified in ISO 9001/SN9001 Wixom, MI—November 24, 2015—Troy Clogg Landscape Associates, a renowned metro Detroit snow removal and landscaping company, announced today it has been certified in the ISO 9001/SN9001 standard from the Smithers Quality Assessment for superior quality management services in the snow and ice management industry. The certification is […]
The reasons were, in this order, self-reliance, drive-by estimating, operational inefficiencies, lack of repeat customers, and an inability to replicate a profitable business model. The article also pointed out that only 15% of the small businesses (SMB) survive beyond their first five years. While this statistic is sobering, it really is not a surprise. Also, knowing this industry and the fact this article was coming from someone selling a time tested franchise system, U.S. Lawns, the article ultimately inspired some deeper research into why small businesses fail.
“Time and tide wait on no man” as the saying goes. Not only is it painfully true but it is the ultimate motivation behind the discipline of time management. The discipline of time management is one of the hardest and most important we face in life. Those that do work on it and make progress will […]
What a great quote and how logical and easy it appears. However, in reality it is one of the hardest things we face in life and many brilliant people have dedicated their lives to help us here. Think of Steven Covey and two of his seminal works, “Seven Habits Of Highly Effective People” and “Putting First Things First”. […]